Customer care
Shipping
Everything about how and when your order reaches you.
Dispatch
Orders are prepared and dispatched within 1–3 business days. You will receive a confirmation email as soon as your order is on its way.
Delivery times
Europe: 5–12 business days. Rest of the world: 8–20 business days. Delivery windows are estimates and can vary during busy periods.
Tracking
A tracking number is added to your order as soon as it ships. You can also follow your order from your account page at any time.
Costs and duties
Shipping costs are shown at checkout before payment. Orders outside the EU may be subject to local customs duties, which are the responsibility of the recipient.